Time
schedule
Time schedule
Please take note that we have no inventory of most of the dresses. All dresses are made in our factory according to the size from buyer and usually take about 7~15 days for making.
Custom Size &
Color
It is important to provide the correct size to fit yourself, you may leave
the message of the size/color you needed as well as with your requirements when
checkout.
Dress could be made with different colors, you can select the color you like
from the color chart. We will confirm the Size/Color/Styles/Any requirements
with you via email before Making.
How
to submit custom size & color?
If you can't get the correct size from the standard size chart, please
contact our live chat to submit your detailed size measurement after
checkout.
Color Aberration
Please take note that colors may vary slightly from the pictures due to the
nature of printing and other media used to show items.
Custom Order
Custom order is welcomed. Simply provide the picture or style of the dresses
that you are favorite, we will then respond you with the cost required.
Return & Exchange
All our Prom dresses
are made according to your own measurements and colors required
after your full payment, so after your purchase we cannot refund you under any
circumstances. Please confirm your order, and before you pay, do assure that you
will get the right one.
Please contact us within 24 hours after receiving your dress and unless
the existence of obvious quality problem, we cannot arrange any return and
refund.
If we agree to refund, you need to ship the
dress back on your own account and also pay 30% of the original amount as
re-stock fee. We can only refund after receiving the returned dress in good
conditions (We do not accept and refund the dress with any stains, changes etc.)
And we won't refund the shipping cost you paid before.
We offer FREE
REPAIR on your tailor made dress! But you need to pay the shipping cost
when sending back to us, of course, the cost of re-shipping to you will be paid
by us.
Also we cannot refund if there are any changes
from the original picture you required and the measurements you offered. To
avoid the wrong measurements, we suggest that you should find a professional
tailor who can measure you correctly.
And we cannot refund because of color problem,
as the color problem does not belong to the OBVIOUS QUALITY PROBLEM.
If you have such problems, please contact us
without hesitation. We will serve you as soon as possible!
Please be informed that we cannot accept refund
because of your words like ˇ°I have not seen this return policy, so I will not
agree the above information, I need my money backˇ±. All the orders you placed
from Bridal Wedding Gowns should obey the above RETURN
POLICY.
